Job Description
Lead UXUI Designer - Audit.xd
The Design team at Capital One is at the forefront of enriching our customers’
digital and physical experiences. We champion a thriving environment of
collaboration, authenticity and healthy critique, in which we honor diversity
of thought, create a culture of belonging, and elevate one another. If you’re
an innovator and storyteller who embraces an environment where you can
experiment, learn, and change banking for good, we would love to hear from
you.
We are currently seeking an established and dynamic Experience Design Lead to
join Audit.xd. Our Audit.xd team is passionate about advocating for user needs
and delivering world-class products that redefine an internal auditor’s day-
to-day activities to keep the entire company compliant.
You will work in close partnership with leaders in business, design, product,
and tech to solve challenging problems, achieve scalable results, and deliver
innovative, experience-led product strategies.
What You’ll Do:
As a design leader and maker, you’ll be asked to handle responsibilities,
including:
Strategy & Planning
- Guiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasks
- Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
- Engaging in portfolio prioritization to help set the strategy and product road map for the team
- Managing through shifting priorities to provide clear direction and input on product prioritization and support early product definition
- Advocating for the customer through human-centered design methods, including: discovery, research, whiteboard sessions, and user testing
- Championing prioritization of design centered product enhancements grounded in research and analysis
- Working with partners and teams across various geographies
- Embracing and advocating for an experience mindset - this is as important to the work as the results
- Navigating conflict resolution within your team as well as within projects, teams and partner relationships
- Participate in hiring by reviewing resumes, conducting interviews and attending consensus
Discovering & Delivering
- Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities
- Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
* Driving end-to-end product design by:
- Working with researchers to understand customer needs and define opportunities through usability and empathy studies and analyzing data trends
- Framing problems, defining insights, and designing new methodologiespractices to serve customer needs
- Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
- Planning and facilitating workshops with internal and external stakeholders to align with business needs
- Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines
- Storytelling through business acumen and presenting visual concepts to various stakeholders
- Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Basic Qualifications
* At least 6 years of experience with UX design
Preferred Qualifications
- Experience designing for cross channel experiences
- Experience supporting complex, data heavy experiences
- Experience working with a variety of business partners and delivering outcomes
- Familiarity with design and prototyping tools, such as Adobe Products, Sketch andor Figma
- Familiarity with working and contributing to and established design system
- Experience managing a cross-functional team
At this time, Capital One will not sponsor a new applicant for employment
authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed
below, by location. Please note that this salary information is solely for
candidates hired to perform work within one of these locations, and refers to
the amount Capital One is willing to pay at the time of this posting. Salaries
for part-time roles will be prorated based upon the agreed upon number of
hours to be regularly worked.
New York, NY: $172,800 - $197,200 for Manager, Design
McLean, VA: $158,400 - $180,800 for Manager, Design
Richmond, VA: $144,000 - $164,400 for Manager, Design
Candidates hired to work in other locations will be subject to the pay range
associated with that location, and the actual annualized salary amount offered
to any candidate at the time of hire will be reflected solely in the
candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation,
which may include cash bonus(es) andor long term incentives (LTI). Incentives
could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health,
financial and other benefits that support your total well-being. Learn more at
the [Capital One Careers website](
Eligibility varies based on full or part-time status, exempt or non-exempt
status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to
diversity and inclusion in the workplace. All qualified applicants will
receive consideration for employment without regard to sex (including
pregnancy, childbirth or related medical conditions), race, color, age,
national origin, religion, disability, genetic information, marital status,
sexual orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis prohibited
under applicable federal, state or local law. Capital One promotes a drug-free
workplace. Capital One will consider for employment qualified applicants with
a criminal history in a manner consistent with the requirements of applicable
laws regarding criminal background inquiries, including, to the extent
applicable, Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York City’s Fair
Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other
applicable federal, state, and local laws and regulations regarding criminal
background inquiries.
If you have visited our website in search of information on employment
opportunities or to apply for a position, and you require an accommodation,
please contact Capital One Recruiting at 1-800-304-9102 or via email at
[RecruitingAccommodation@capitalone.com](mailto:RecruitingAccommodation@capitalone.com).
All information you provide will be kept confidential and will be used only to
the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process,
please send an email to
[_Careers@capitalone.com_](mailto:Careers@capitalone.com)
Capital One does not provide, endorse nor guarantee and is not liable for
third-party products, services, educational tools or other information
available through this site.
Capital One Financial is made up of several different entities. Please note
that any position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any position posted
in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Tags
Full time, Part time, Local area, Shift work,